Job Openings >> Dispatcher
Dispatcher
Summary
Title:Dispatcher
ID:D01
Description
Job Summary

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. Must be able to position yourself as a reliable point of contact that can successfully balance the drivers’ health and safety. The goal of a Truckers America dispatcher is to build collaborative, value-added and long-term relationships with our drivers and customers, while keeping our drivers safe.

Job Responsibilities and Duties:

• Receive emergency and non-emergency calls and record significant information
• Responsible for entering data in computer system and maintaining logs and records of calls, activities and other information
• Understand DOT regulations and hours of service rules
• Address problems and request by transmitting information or providing solutions
• Prioritize calls according to urgency and importance
• Monitor the route and status of drivers to coordinate and prioritize their schedule
• Dispatch the correct equipment and work force to guarantee the job goes smoothly and the customer is happy.
• Relay messages, information and works orders from supervisors, field inspectors and work crews via several different forms of communication.
• Partner with teammates to build a culture of excellence and innovation
• Arrange for repairs in order to restore schedules and services to vehicles and crews outside the office building
• Keep all drivers DOT compliant with HOS daily.
• Other duties as assigned and required to ensure the efficient operation of the transportation department

Job Skills & Qualifications

Requirements:
• Must be at least 18 years of age
• Must have a High School Diploma or GED
• Must be able to work a flexible schedule that includes evenings, weekends, and holidays
• Must be tech-savvy with knowledge of relevant methods such as Microsoft Office applications
• Proficient in English (oral and written)
• Positive attitude, ability to work under pressure and excellent attendance required.
• Prior experience in a logistics, transportation, warehouse or similar environment preferred.
• Must be able to accurately and clearly complete assigned tasks.

Preferred:
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Work well with others and be able to multi-task in a fast-paced work environment
• Fast typing with experience in data entry
• DOT and HOS Knowledge Preferred
 


Salary: $600.00-$900.00/wk

Shifts: 4 x 12-hour shifts from 8pm-8am

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